Tenant Fees

Marshalls Property Services

Fees to: Tenant

All tenancies are subject to the approval of the landlord, and satisfactory references being obtained. All of Marshalls charges and fees are inclusive of VAT.

Holding deposit - A holding deposit equivalent to one weeks’ rent will be taken when an offer is accepted until all references; credit searches and tenancy documents are prepared and signed. This will be held for 15 days unless a different deadline is agreed in writing by the landlord and tenant. Should the tenancy not proceed, this holding deposit will be refunded in full unless the tenant withdraws for any reason or provides false or misleading information to the landlord or letting agent and –

(a) the landlord is reasonably entitled to take into account the difference between the information provided by the tenant and the correct information in deciding whether to grant a tenancy to the tenant, or

(b) the landlord is reasonably entitled to take the tenant’s action in providing false or misleading information into account in deciding whether to grant such a tenancy.

We will write to the person who paid the deposit within seven days of the holding deposit expiring to let them know the reasons it will not be returned.

Should the tenancy proceed the holding deposit will be deducted from the balance of monies payable prior to the tenancy commencing.

Tenant Referencing - This includes checks on identity, immigration and visa confirmation, financial credit checks, obtaining references from employers and landlords and any other information to assess affordability.

Security deposit - A security deposit equivalent to five weeks’ rent will be collected and protected in a government-authorised scheme. Any interest earned on the deposit shall be retained by Marshalls. Marshalls is a member of the National Federation of Property Professionals Client Money Protection Scheme through their membership of ARLA (The Association of Residential Letting Agents).

Other fees and charges - Changes of occupancy £50 administration fee per change of sharer subject to agreement with the landlord. The loss of a key to, or other security device giving access to, the housing to which the tenancy relates.

Unpaid rent/returned payments interest at 3% above Bank of England base rate from date due.

Property Ombudsman - Marshalls are members of the Property Ombudsman scheme for the referral of any complaints not satisfactorily resolved between parties.